top of page
Close-up Of Many Hands Lying On Top Of E

Meet The Team

Our seasoned professionals have real-world experience, having served as senior level managers and regulators at the Centers for Medicare & Medicaid Services (CMS), regional and national Medicare Advantage and Part D plans, Special Needs Plans, Pharmacy Benefit Managers, and clinical facilities and organizations. Collectively, we have decades of combined experience in areas including:

  • Appeals and Grievances

  • Claims

  • CMS Audit Validations

  • CMS Program Audits

  • Compliance

  • Contracting

  • Enrollment/Disenrollment

  • Health IT and Systems

  • Interim Management

  • MA and Part D Applications

  • Utilization Management and Quality

  • Medicare Star Ratings/HEDIS

  • Member Services

  • Network Development and Management

  • Pharmacy/Part D Operations and Oversight

  • Plan and Project Implementation

  • Risk Adjustment/Chart Review

  • Sales and Marketing


During the global COVID-19 pandemic, we have been largely stuck at home, unable to travel to meet with clients or to see the world.  We thought we would share with our readers the places where we are the happiest, where we most love to travel, or where we feel most at home.  Check out our bio pages to see what that place is for each of us…

Where in

the World...

Julie Mason, MPP


Julia Cohen edited2 v2.jpg

Julia Cohen

Vice President

Michelle Ford_edited v2.jpg

Michelle Ford, MHA

Vice President

Laura Paschold 2021 edited v2.jpg

Laura Paschold

Vice President

Nirali head shot_edited.jpg

Vice President

Nirali Patel, MPH, MJ

Rogalla edited.jpg

Vice President

Jennifer Rogalla

Hiley_Image 1_edited.jpg

Brent Hiley, PharmD, MBA

Vice President


Mike Opich, MA

Senior Vice President

Art Pagan_edited 1 v2.jpg

Art Pagan, MPA

Vice President

Jen Sousa_edited v2.jpg

Jennifer Sousa

Vice President

Yvonne Tso, PharmD, MBA

Senior Vice President

bottom of page